FAQs
Auto Salvage Auction Questions – Answered!
Do you have a question about our dealer auto
auctions ? Look below and see if your question is included here.
Otherwise, contact us if you have
any other questions about our NJ auto auction and our friendly
staff will give you the answers you need.
Q. What is Live Internet
Bidding?
A. Live Internet Bidding allows licensed dealers to bid
in our dealer auto auctions from their computers against
buyers who are attending our live NJ auto auction .
Q. Who can use Live Internet Bidding?
A. Only registered buyers with Car-Tech Auction Inc. can
participate in our live bidding auto salvage auctions .
Q. Why should I use Live Internet Bidding instead of others on
line bidding systems?
A. Our technology allows Live Internet Bidding to run
simultaneously with our live insurance auto auction. As you
place your bids online, they are received at the auction truck and the
auctioneer is aware of it immediately and vocalizes your bid. Live Internet
Bidding allows you to participate in the wholesale
auto salvage auction without physically being there.
Q. How can I register for Live Internet Bidding?
A. From our website main page, click on the
Register link under the BUYERS section. Fill out the
registration forms and submit your application. You will then receive an e-mail
confirming your application and it will advise you of what documents you will
need to forward to us. Then you can start participating in our auto dealer
auctions .
Q. How many users can I have on my Live Internet Bidding
account?
A. There will be one user ID allowed per company
registering on Live Internet Bidding. You may choose to allow someone to bid
for you on line, but you will be responsible for any vehicles they purchase in
the auto salvage auction .
Q. When can I preview the sale vehicles?
A. Our website is updated daily. Click the sale list link to
bring you to view the vehicles up for sale in our
dealer auto auctions .
Q. How do I place a bid?
A. Log on to the Live Internet Bidding screen and click
on the tour link. This will give you an overview of the dealer auto auction
process.
Q. Does my Live Internet Bidding registration also allow me to
enter and bid at the live auto salvage auction ?
A. No. There is a separate registration fee for bidding at the
live sales.
Q. How do I keep track of all the vehicles I purchased through
Live Internet Bidding?
A. During the sale you can click on “Your Vehicles” and
it will list the vehicles you just purchased in the wholesale auto salvage
auction . After the sale you and click on the Account Summary. Be
aware of vehicles with Pending listed in the Due column. This vehicle is
subject to approval.
Q. When must I pay for the vehicles?
A. Payment is required within three (3) days starting
with the day of the sale at the auto auction . For
example, vehicles purchased on Thursday must be paid for and picked up by
Monday.
Q. May I pay by credit card in the
dealer auto auction?
A. No. Our methods of payment are cash (up to $500.00),
certified check, money orders or wire transfers. Business checks are accepted
once an application has been submitted and approved. Please call our office for
the information.
Q. Can I have the vehicles delivered to me after winning
an auto auction ?
A. Yes. Car Tech Auto Transport can deliver vehicles, which
have been paid in full. Please call our office for rates, 1-800-868-4700.
Q. Is my information and bidding in the wholesale
auto auctions secure?
A. Yes. To ensure your transactions are secure when
placing bids online in our wholesale auto
salvage auctions , our website uses Verisign, an Internet
leader in security transactions. We also take extra care to protect your
information by using advanced encryption and firewall technology throughout the
bidding and registration process. To further ensure your security, we use
state-of-the-art SSL (Secure Sockets Layer) encryption to protect personal
information from unauthorized use.
Q. Who do I contact if I have any further questions about
the auto dealer auctions?
A. You may email us at
CarTechCustomerSupport@ctaa.com or
you may reach us at 1-800-868-4700 Monday through Friday from 8:00am to 5:00pm
EST.
Q. I’m looking for a new car and don’t mind one with some
dings or dents. Is Car-Tech for me?
A. Sorry, no. Our wholesale auto salvage auctions
are meant for dealers only. That means that only dealers can bid and receive
cars. We do not sell to the general public at all.
Q. Do you sell new cars? Can anyone buy them?
A. Car-Tech is strictly a
dealer car auction that is open exclusively to dealers.
All of the cars we stock have been damaged but have parts that can still be
used. And only dealers can bid on them during our wholesale auto salvage
auctions .
Do you have any other questions? Contact us
to learn more about our dealer car auctions .
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